Terms & Conditions

Terms of Business.

(i) The Company warrants that all genuine parts supplied or fitted to the vehicle will be free of defects in accordance with the manufacturers’ warranty period. In respect of any other parts fitted the Company assigns the Customer the benefit of the applicable manufacturers warranty. Parts replaced will not be retained unless specific instructions to that effect are given.
(ii) Liability under this clause is wholly excluded if the vehicle has been: used for competitions, racing, or recorded speed attempts or otherwise than for private or commercial use of the owner or others with the owners’ permission; abuse in any way or damaged by wear and tear, neglect, rust, improper use or failure to maintain in accordance with the manufacturers’ recommendations: or damaged in any subsequent accident.

(i) Estimates are effective only for 28 days after dispatch. If instructions are not received from the Customer (in response to an estimate) within 28 days from dispatch of the estimate, the company reserves the right to cancel the estimate.(ii) All estimates are based on current costs to the Company of labour, material and spare parts at the date of the estimate and in the event of any variation occurring before or after acceptance, the Company may, if it thinks fit, require the Customer to pay on completion of supply, any increase due to such variation.(iii) The Company reserve the right to charge for time taken on preparing all estimates / quotes, but may waive these charges at their discretion.

The Company reserves the right to make 15% handling charges on goods returned against orders correctly supplies.

Non-stocked items, specially ordered and of merchantable quality, cannot be returned for credit.

All parts shall remain the absolute and unencumbered property of the Company until such time as the Company has received cleared payment in full in respect of them. If a part is mixed with or incorporated in other goods but remains capable of being dispatched or separated the Company shall continue to retain property in title to the part.

Any Customer who is dissatisfied with any part supplied should return the goods in their original condition within 7 days of supply, quoting the Company’s invoice number.


All customers’ cars must be fully insured by the customer or owner at all times prior to it being delivered to Phantom Motor Cars Ltd care.

(i) Customers are strongly advised to remove all items of value not connected with the vehicle when leaving it on the Companies premises since the Company cannot accept liability for any loss or damage to the same except in consumer transactions when this is shown to have been caused by lack of reasonable care on the part of the Company.
(ii) Under no circumstances shall the Company be responsible for loss or damage in respect of the Customer’s vehicle or for any injuries, act or default by any employee of the Company unless such act, default, loss or damage could reasonably have been foreseen and avoided by the exercise of reasonable care and diligence on the part of the Company as his employer. Nor in any event, shall the Company be held responsible for any loss suffered by the Customer through accident, fire, theft, frost or any cause accept is so far as such loss is solely attributable to the negligence of the Company’s employees acting in the course of their employment.
(iii)Any work done or goods supplied in relation to the vehicle, by the order of any driver in the Customers employ, or by any persons who is reasonably believed to be acting as the Customers agent, or by the order of any persons to whom, the Company is entitled to make delivery of the vehicle, shall be paid by the Customer.
(iv) Where in any case a driver who, so far as the Company is aware, has authority to collect the vehicle, collects the same, the Company shall not be responsible to the Customer for any loss or damage resulting, on the grounds that such driver had in fact no authority, and notwithstanding that delivery may have been made without payment of the Company’s account. It shall not be obligatory upon the Company to seek confirmation of the authority of any persons reasonably believed to be then, or have been at some time, connected with the Customer.
(v) In connection with any inspection, repair or contemplated repair, or other purposes for which a vehicle is accepted by the Company, testing, taking the vehicle to the coachbuilders, or other specialists, demonstrations, etc., the Customer is deemed, unless express notice in writing is given to the contrary, to have authorised the driving of the vehicle on the road or elsewhere.

Although every effort is made to adhere to a Customer’s wishes as to the time of delivery the Company is not contractually bound by any completion of the delivery date agreed. The Company will use its best efforts to carry out work in the time notified to the Customer but time shall not be of the essence and no liability is accepted by the Company for any delays howsoever caused.

Estimated are effective only for 28 days after dispatch. If instructions are not received from a Customer (in response to an estimate rendered) within 28 days of dispatch of the estimate, the Company may charge its usual garage rates from the date the vehicle was received until its collection, (Note:- The Company does not as a general rule make any such charge for garaging pending instruction if the repairs are ultimately carried out by the Company and duly paid for.
(i) All estimates by the Company are based on the current costs to the Company of labour, materials and spare parts at the date of the estimate, and in the event of any variation occurring before or after acceptance, the Company may, if it thinks fit, require the Customer to pay on completion of any work any increase due to such variation.

(ii) If no price is stated or if part only of the work covered by the estimate is carried out the Company shall be entitled to charge a reasonable and proper price for the work done (including and stripping down leading to determination as to the practically or otherwise of any work and reassembly) and for materials and spare parts supplied. Diagnostics for electrical repairs are carried out at the usual rate, and the Company reserves the right to charge for all labour hours taken when repairs are completed. If no faults are found,  as may be the case with intermittent electrical faults, then time and costs will still be charged as the Company deems appropriate.

(iii) If in the opinion of the Company it is impractical for any reason to carry out any of the work it is instructed to carry out, it shall be entitled to refrain from carrying out or completing such work (notwithstanding that an estimate may have been given, therefore) and to carry out such work as in the opinion for the Company to be practical.
(iv) Variation of any kind in the estimate, or the scope of the repair, or the process chargeable, or otherwise howsoever, shall be subject to all these conditions, and so that any such variation shall not be deemed to constitute or create a new or separate contract, and the original contract shall remain in force but as so varied.
(v) Unless otherwise stated, all service work undertaken is carried out in accordance with the manufacturer’s schedule.

It is a condition of acceptance of a Customers instructions that the Company is authorised (i) to carry out additional work of a minor or incidental nature that the Company in its absolute discretion considers necessary to properly comply with the Customers instructions; and (ii) to supply and fit any parts and materials necessary for such purpose.

All parts supplied and/or fitted are subject to the manufacturers’ conditions of sale, and no warranty whatsoever, accept as contained therein, is given or implied. Parts replaced will not be retained unless specific instructions to that effect are given.

The Customer shall remove his vehicle from the Companies premises within 7 days of notification by the Company of completion of the work agreed. Notwithstanding any lien that the Company may be asserting, the Company reserves the right to charge storage rent at the prevailing rate per day at the expiry of 7 days from the said notification. Any notice required by the terms of this paragraph to be given to the Customer is deemed to be effected on the day following the sending of a written notice by ordinary pre-paid post to the Customers address given overleaf. No question, dispute or complaint that may arise concerning the work done by the Company or completion thereof shall relieve the Customer of any obligation indebtedness arising under this paragraph. Storage will also be charged against vehicles for “Preservation” (Undercover, secure storage, battery conditioning etc.) to preserve the condition of any vehicle or to prevent deterioration.

All charges, unless on an approved credit account or otherwise agreed in writing are due at or before delivery and the Company may demand a deposit before commencing or during the course of any work. The Company reserves a general lien over all property of the Customer in the Company’s possession for the total indebtedness of the customer to the Company by way of money due for work done and materials or goods supplied, storage charges and any other expense and cost arising in relation to each and any vehicle of the Customer. Any vehicle removed from the Company’s premises without their permission will be considered to have been stolen.

The Company shall have the right, without giving any notice, to sell a Customer’s vehicle if any sums due for work done and materials supplied remain unpaid for three months after the Company’s account for said work and materials has been rendered to the Customers address given overleaf, and thereafter to satisfy and debt owed to the Company in respect of the vehicle, and the expenses of sale, out of the sale price of the vehicle.

The Customer shall be entitled to the benefit of any warranty to which the Company is entitled as against the manufacturers of parts and materials supplied or any sub-contractor. If the manufacturer for any reason whatsoever does not allow such claim the customer shall be responsible for paying all relevant costs and charges. The Company further reserves the right to charge for such repairs in full pending acceptance of a claim by the appropriate guarantor. No claims under warranty can be made unless a specific request for such is made by the Customer at the time of completing the instructions for the repair overleaf and the necessary information given. All the work carried out by the Company is warranted against failure due to defective workmanship for a prior of 3 months / 3,000 miles, whichever occurs first. This warranty extends only to repairs actually undertaken and does not cover progressive fault diagnosis. It does not affect any statutory rights.

No variation of these terms shall be effective unless in writing, signed on behalf of the Company by a Partner, Director of a duly authorised officer of the Company. No other person has any authority to alter or qualify in any way the above printed terms.

Any customer who is dissatisfied with the Company’s level of repair or service should ensure that the complaints are made in writing to the Company within seven days of the delivery of the vehicle or seven days of receipt of invoice, whichever is earlier. Nothing contained within these terms of business shall affect the Customers statutory rights.

Terms and Conditions for the Sale of New or Used Vehicles

Effective from 1st October 2015

Nothing contained in these Terms and Conditions will affect or restrict the statutory rights of a consumer under the Consumer Rights Act 2015


1.1 In these terms unless the context requires otherwise: a) ‘Vehicle’ means the motor vehicle and any parts, accessories and extras detailed in the Order (subject to clauses 5.4 and 5.5). b) ‘Part Exchange Vehicle’ means the used vehicle (if any) offered by the Consumer in part exchange for the Vehicle, details of which appear on the Order under the heading ‘Part Exchange Vehicle’ or similar. c) ‘Order’ means the order set out overleaf for the purchase of the Vehicle. d) ‘Accessory’ means an extra or accessory detailed in the Order. e) ‘Trader’ means the Trader named overleaf and includes its successors and assigns. f) ‘Consumer’ means the person, firm or company placing the Order. g) ‘CRA 2015’ means The Consumer Rights Act 2015 h) ‘Contract’ means the contract ‘or the sale and purchase of the Vehicle(s) Purchase Price’ means the price for the Vehicle (including, where applicable, accessories, road fund licence, delivery, warranty, insurance, fuel, car tax and value added tax) current at the date of the Order. i) ‘Allowance’ means the amount specified on the Order as allowed by the Trader against a Part Exchange Vehicle. j) ‘Manufacturer’ means the manufacturer of the Vehicle. k) ‘Estimated Delivery Date’ means the estimated delivery date (if any) specified on the Order. l) ‘Encumbrance’ includes (without limitation any interest or equity of any person, any mortgage, pledge, lien, assignment, hypothecation, security interest, title retention of any other security obligation or any agreement or obligation to create any of the foregoing. m) ‘Completion’ means the completion of the transaction, comprising the Trader’s delivery of the Vehicle, and the Consumer delivering the Part Exchange Vehicle in accordance with clauses 9.3 and 9.5. n) ‘Sales information’ means the sale information provided by the Trader and not the manufacturer.

1.2 Headings are for convenience only and do not affect the construction of the Contract: the masculine shall include all genders and the singular shall include the plural; any reference to statutory provisions is a reference to such statutory provisions as amended or re-enacted from time to time

1.3 These terms together with the terms set out on the Order are the only terms of the Contract No variation to the Contract is effective unless agreed in writing by an authorised representative of the Trader


2.1 The Order is the Consumer’s offer to purchase the Vehicle upon these terms. The Contract is formed upon the Trader accepting that offer by signing and dating the Order. 2.2 The Contract is personal to the Consumer, who shall not assign the benefit of the Contract without the prior written consent of an authorised representative of the Trader. 2.3 The Sales Information provided by the Trader will form part of the Contract but not otherwise.


3.1 Unless entitled to do so under clause 4.5, clause 5.3 or clause 14, the Consumer may not cancel the Contract without the prior written agreement of an authorised representative of the Trader. If the Consumer seeks to cancel the Contract in any other manner, the Trader may retain any deposit paid (without prejudice to its other rights and remedies). If the Consumer cancels under clauses 4.5, 5.3 or 14 the Trader shall return to the Consumer any deposit paid and thereafter shall have no further liability to the Consumer under the Contract.


4.1 Unless otherwise specifically agreed in writing ‘delivery’ means the Trader’s making the Vehicle available at the Trader’s premises for collection by the Consumer. Risk in the Vehicle shall pass on delivery. 4.2 The Estimated Delivery Date is an estimate only. Time of delivery is not of the essence of the Contract. The Trader shall endeavour to deliver the Vehicle by the Estimated Delivery Date but shall not be liable for any loss, damage or delay occasioned by failure to deliver on the Estimated Delivery Date. 4.3 As soon as the Vehicle is ready for collection, the Trader shall inform the Consumer who shall then have seven days in which to pay the Purchase Price (less the Allowance, if any) and take delivery of the Vehicle. 4.4 The Consumer shall not be entitled to take delivery of the Vehicle unless the Purchase Price has been paid in full, and if he fails to pay, the Trader shall be entitled to treat the Contract as repudiated by the Consumer. Until the Contract is so terminated the Trader may, at its option, either store the Vehicle itself or have it stored by third parties on such terms as the Trader in its absolute discretion thinks fit. The cost of storage and any additional transportation will be added to and form part of the Purchase Price. If the Trader treats the Contract as repudiated by the Consumer, the Trader may (without prejudice to its other rights and remedies under the Contract) retain any deposit paid by the Consumer and sell the Vehicle and retain the proceeds of the sale. 4.5 If the Trader fails to deliver the Vehicle within thirty days after the Estimated Delivery Date the Consumer may give seven days’ notice to the Trader requiring delivery. Failing such delivery the Consumer may cancel the Contract. If the Vehicle is a new vehicle, the Trader may at any time cancel the Contract if the Manufacturer ceases to make that type of vehicle. 4.6 Alternatively, if the Trader fails to deliver the vehicle within a reasonable time after delivery of the vehicle from the manufacturer the rights of the Consumer are not effected under the CRA 2015.


5.1 The Trader reserves the right to vary the Purchase Price by any amount attributable to a variation in the cost or rate of road fund licence, car tax or value added tax between the date of the Order and the date of delivery and the Consumer shall be bound to pay the price as so varied. 5.2 If before the date of delivery a change occurs in the Manufacturer’s (or relevant concessionaire’s) price for the Vehicle or any Accessory, the Trader shall notify the Consumer: a) if a price increase, of the amount of any such increase the Trader intends to pass on to the Consumer by increasing the Purchase Price; or b) if a price reduction, the amount by which the Trader intends to reduce the Purchase Price (or that no reduction is intended). 5.3 The Consumer may cancel the Contract: a) within fourteen days after the date of a notice under clause 5.2 (a); or b) within fourteen days after the date of a notice under clause 5 2 (b) if the amount by which the Trader intends to reduce the Purchase Price, as stated in such notice, is less than the amount of the reduction in the recommended price. 5.4 If the Trader is unable to supply any Accessory (of whatever nature) the Trader may at its option either: a) substitute a reasonable equivalent: or b) delete the Accessory from the Order and reduce the Purchase Price by an amount equal to the price of the Accessory in question. 5.5 The Trader’s inability to supply any Accessory shall not constitute a breach of contract nor entitle the Consumer to repudiate the Contract or reject the Vehicle save that the Consumer’s rights to seek repeat performance from the Trader and to seek a price reduction under the CRA 2015 are not affected by this provision in the contract.


6.1 Unless otherwise agreed by the Trader (and in all cases other than a sale via a finance company pursuant to clause 8) the Consumer shall pay the Purchase Price in cash Credit card payments are not acceptable unless specifically agreed in writing signed by an authorised representative of the Trader. 6.2 The Trader accepts payment by cheque only if the Trader receives the cheque at least seven clear banking days before the date on which delivery of the Vehicle is intended to take place. Payment shall not be deemed to have been made until cleared funds are received at the Trader’s bank. 6.3 An agreement to accept payment on credit terms shall be effective only if in writing signed by an authorised representative of the Trader. Any agreed credit period shall commence from date of delivery of a Vehicle and unless otherwise specified shall be seven days. 6.4 The Trader reserves the right at any time prior to payment to request banker’s or any other references as to the Consumer’s financial status. Failing receipt of satisfactory references the Trader may withdraw any agreement to receive payment otherwise than in cash on delivery. 6.5 Interest will be charged to the Consumer on all amounts remaining outstanding and unpaid after the due date for payment and/or on all sums due by way of damages for breach of the Contract at the rate of 2% per annum above the base rate of Lloyds Bank pic from time to time in force and shall be calculated and accrue on a day to day basis from the date on which payment fell due until payment in full has been received by the Trader (whether made before or after judgement has been obtained). If no specific date for payment is set out in the Contract and credit terms have not been agreed the due date for payment shall be deemed to be the earlier of: i) the date of delivery of the Vehicle; and ii) the date which is seven days after notice from the Trader to the Consumer that the Vehicle is ready for collection. 6.6 Normally, amounts received from the Consumer shall be applied in payment of the oldest debt but the Trader may at any time in its absolute discretion appropriate any payment it receives to such outstanding debt as the Trader thinks fit, notwithstanding any purported appropriation to the contrary by the Consumer. 6.7 Any sums paid to the Consumer by the Trader by way of refund or otherwise under the exercise of any rights under the CRA 2015 shall be repaid to the Consumer without undue delay and in any event no later than 14 days from the day that the Trader agrees that the Consumer is entitled to such refund 6.8 Any such payment as provided for clause 6.7 above shall be made by the Trader using the same means of payment used by the Consumer unless the Consumer expressly agrees otherwise without the imposition of a fee.

  1. TITLE

7.1 Notwithstanding delivery, until the Trader has received from the Consumer payment of all sums (whether by way of Purchase Price or otherwise) payable to the Trader, whether under the Contract or any other contract, both beneficial and legal title to the Vehicle remain in the Trader. 7.2 Whilst title in the Vehicle remains in the Trader, the Consumer: • a) shall be in possession of the Vehicle as bailee of the Trader and entitled to use the Vehicle (and ‘use’ includes use in the ordinary course of the Consumer’s business, as notified to the Trader at time of Order, Of letting out vehicles on hire terms) until the occurrence of the first of the events or dates specified in clause b) shall keep the Vehicle safe and in good condition and insure it for its full replacement value against all usual risks and shall forthwith upon receipt account to the Consumer for any proceeds of such insurance, without deduction, c) shall not without the Trader’s prior written consent use the Vehicle for self drive hire, hackney carriage or taxi work, racing or off-road, but the Trader shall be deemed to have given consent to self drive hire where the Contract is on credit terms under clause 6.3 and the Trader had actual notice at the time of receiving the Order that the Consumer intended to let the Vehicle out on self-drive hire in the ordinary course of its business; d) shall not create any Encumbrance over the Vehicle nor do anything inconsistent with the Trader’s title to the Vehicle; e) irrevocably authorises the Trader’s representatives to enter any premises at which the Vehicle is situated for the purposes of inspecting the Vehicle and identifying it as the Trader’s property. 7.3 The Consumer’s power of possession and use of the Vehicle shall terminate a) on the date on which notice is given by the Trader under clause 7.4; and/or b) if any of the following happens to the Consumer: i) being an individual, he is unable to pay his debts within the meaning of Section 268 of the Insolvency Act 1986 or a petition is presented or order made for his bankruptcy or an interim order is made or, in Scotland, he is declared a bankrupt; ii) being a company, it is unable to pay its debts within the meaning of Section 123 of the Insolvency Act 1986 or a petition is presented or a resolution proposed or passed for its winding up or dissolution or an application or order is made for the appointment of a liquidator or administrator or an encumbrancer takes possession of or a receiver is appointed over all or any part of its assets or undertaking; iii) a distress, execution or other process is levied on his undertaking or any part of his assets and is not discharged within 7 days; iv) he calls a meeting of or proposes or makes any arrangement or composition with all or any part of his creditors; v) any event or process of like nature to those set out in paragraphs b (i) to (iv) above in any jurisdiction. 7.4 The Trader may by notice to the Consumer revoke the Consumer’s power of possession and use of the Vehicle: a) if the Trader has any doubt as to the ability or willingness of the Consumer to pay to the Trader any sum on the due date; b) if the Trader has reason to believe the Consumer is in breach of any term of this or any other contract with the Trader 7.5 Upon revocation or determination of the Consumer’s power of possession and use of the Vehicle the Consumer shall yield up the Vehicle in good condition to the Trader and (if so required by the Trader) at its own expense deliver the Vehicle to an address in the United Kingdom specified by the Trader and shall be deemed irrevocably to authorise the Trader to enter upon any of its premises with or without vehicles for the purposes of removing the Vehicle. 7.6 The repossession of the Vehicle by the Trader in accordance with this clause shall be without prejudice to all or any of the Trader’s rights or remedies against the Consumer.


8.1 Notwithstanding the foregoing provisions of this Contract, the Consumer may, within seven days after receiving notification that the Vehicle is ready for delivery, arrange for a finance company to purchase the Vehicle from the Trader for the Purchase Price upon the same terms (other than the identity of the Consumer) as this Contract. Upon payment of the Purchase Price the finance company so introduced shall be deemed to be the Consumer of the Vehicle (and all references to the Consumer shall be construed accordingly) and the Trader will deliver the Vehicle to the order of such finance company (and all references to delivery of the Vehicle shall be construed accordingly, delivery to the Consumer first named in the Order being deemed to be effective delivery to the order of the finance company). 8.2 If the Consumer introduces the sale of the Vehicle to a finance company, as specified in clause 8.1, the provisions of this Contract as regards the Consumer originally named in the Order shall then cease to have effect with the exception of the terms relating to the Part Exchange Vehicle (if any), which shall continue to have effect, with one variation: the Trader shall, on behalf of the Consumer, account for the Allowance and any deposit paid under this Contract to the order of such finance company. The finance company shall thus be substituted as the Consumer of the Vehicle hereunder. The purchase of a Vehicle by a finance company at the request of the Consumer shall not release the Consumer from his obligations under clauses 10 and 12 to inspect the Vehicle and to satisfy himself that the Vehicle is suitable for his purposes.


9.1 The provisions of this clause 9 shall apply if the Consumer has proffered a Part Exchange Vehicle. Where the Trader agrees to allow part of the Purchase Price to be discharged by the Consumer’s delivering to the Trader the Part Exchange Vehicle, the Allowance is given and received and the Part Exchange Vehicle is delivered and accepted as part of the Contract (and not as a separate contract between the Consumer and the Trader) on the conditions set out in clauses 9.2 to 9.7 (both inclusive). 9.2 The Consumer passes to the Trader good title to the Part Exchange Vehicle either: a) free from Encumbrances; or b) If there are Encumbrances on the Part Exchange Vehicle but all are capable of cash settlement, instead of applying the whole of the Allowance towards payment of the Purchase Price, the Trader will apply the Allowance (up to the whole amount) towards settlement of any obligations to third parties in respect of the Part Exchange Vehicle which are capable of cash settlement, payment to any such interested third parties to be made after the Trader has received the Part Exchange Vehicle and made delivery of the Vehicle to the Consumer. c) The Trader has had the opportunity to examine the Part Exchange Vehicle for the purpose of calculating the Allowance and such examination has taken place; and b) the condition of the Part Exchange Vehicle as delivered to the Trader before or at the time of delivery of the Vehicle to the Consumer is substantially the same as that existing at the time of the Trader’s examination (fair wear and tear excepted). 9.3 Risk in and title to the Part Exchange Vehicle shall pass to the Trader on delivery. 9.4 Without prejudice to clause 9.3 (b) the Consumer shall deliver the Part Exchange Vehicle to the Trader within seven days of notice to the Consumer that the Vehicle is ready for collection. 9.5 If Completion takes place on a date which is more than-thirty days after the date of the Order, except when the delay is a direct result of the Trader’s act or default, the Trader reserves the right to reduce the Allowance by an amount equal to 2.5% of the Allowance for each completed period of thirty days between the date of the Order and Completion. 9.6 If any of clauses 9.2 to 9.6 (both inclusive) are not fulfilled, the Trader shall be discharged from any obligation to purchase the Part Exchange Vehicle or to make the Allowance and the Consumer shall discharge the Purchase Price in full in cash.

10.1 USED VEHICLES If the Vehicle is a used vehicle, the Vehicle is sold: a) subject to any defects which the Trader has drawn to the Consumer’s attention prior to the Consumer’s placing the Order; and b) subject to any defects which the Consumer discovered or ought reasonably to have discovered upon examining the Vehicle prior to placing the Order (irrespective of whether the Consumer has carried out such examination) and in that regard the Consumer acknowledges that he has been afforded the opportunity to examine the Vehicle.


11.1 If it is a new vehicle, the Vehicle is sold with the benefit of the Manufacturer’s warranty, the terms of which are specified in the service record and warranty booklet or other similar documentation issued from time to time by the Manufacturer, copies of which are available for inspection at the Traders premises. The benefit of such warranty is in addition to any statutorily implied warranty on the part of the Trader. Except where the Vehicle is delivered to the order of a finance company pursuant to clause 8, the Trader will supply to the Consumer a copy of the warranty terms on delivery of the Vehicle. 11.2 Unless otherwise specified by notice to the Consumer, the producer of the Vehicle (for the purposes of Section 2 of the Consumer Protection Act 1987) is the Manufacturer.


12.1 The Vehicle is sold strictly on the terms that the Consumer has inspected the Vehicle and has satisfied himself of its suitability for his purposes and of its satisfactory quality. The Consumer acknowledges that specifications and details in any catalogue, and forecasts of performance, are approximate only, and that such specifications and details and representations made by the Trader to the Consumer do not form part of this Contract and that in respect of such specifications, details, forecasts and representations the Trader shall be under no liability nor shall the Consumer be entitled to any remedy under the provisions of the Misrepresentation Act 1967 as amended by the Consumer Protection (Amendment) Regulations 2014. 12.2 The Trader’s total liability for the aggregate claims of the Consumer arising out of a single act or default of the Trader (whether due to the Trader’s negligence or otherwise) shall not exceed the Purchase Price. 12.3 This provision in the Contract does not effect the rights of a Consumer to seek a price reduction in the event that the Trader fails to perform a service without reasonable skill and care

  1. TERMINATION Without prejudice to any of its other rights and remedies the Trader shall be entitled to postpone delivery of the Vehicle and suspend performance of the Contract and may by notice in writing to the Consumer terminate the Contract at any time following the occurrence of any of the events specified in clause 7.3.

14 DISTANCE SELLING 14.1 If the contract has been completed without any face to face contact between the Trader and Consumer, or anyone acting on your or our respective behalf, you may give notice to cancel within 14 days without giving any reason. 14.2 The cancellation period will expire 14 days after the day on which the Consumer, or a third party on your behalf, takes delivery or otherwise acquires physical possession of the Goods. To exercise this right to cancel, the Consumer must inform us of your decision to cancel the contract in writing by clear statement (e.g. a letter sent by post, fax or email) to the Trader’s address as set out overleaf. 14.3 If the Consumer cancels the contract, the Consumer will be reimbursed (using the same means), all payments received under the contract not later than 14 days after the day on which the Trader receives the Goods back. 14.4 The Trader may withhold reimbursement until they have received the Goods back or the Consumer has sent evidence of having sent back the Goods back, whichever is the earliest. The Consumer should send back the Goods or deliver them back to the Trader at the address shown overleaf, not later than 14 days after the day on which you communicate your cancellation of the contract. The Trader will require the Consumer to bear the cost of returning the Goods. 14.5 The Consumer must take all reasonable care of the Goods and will be responsible for any loss or damage from when the Goods are delivered, until when they are returned to the Trader.

  1. FORCE MAJEURE The Trader shall not be liable to the Consumer if unable to carry out any provision of the Contract for any reason beyond its control including (without limitation) Act of God, legislation, war, civil commotion, fire, flood, drought, failure of power supply, lock out, strike, stoppage or other action by employees or third parties in contemplation or furtherance of any dispute or owing to the inability to procure parts or any vehicle required for the performance of the Contract. Failure to deliver the Vehicle by reason of any of the aforementioned contingencies shall entitle the Consumer to cancel the Contract and the provisions of clause 3.1 shall apply.

16.1 No waiver of any of the Trader’s rights under the Contract shall be effective unless in writing signed by an authorised person on behalf of the Trader. A waiver shall apply only to the specific circumstances in which it is given and shall be without prejudice to the enforcement of the Trader’s rights in relation to different circumstances or the recurrence of similar circumstances. 16.2 Any notice under these terms and conditions shall be properly given if in writing and sent by first class post, telex or facsimile to the address of the intended recipient as stated in the Contract or to such address as the Trader and the Consumer from time to time notify to each other as their respective addresses for service and shall be deemed served, in the case of postal notice on the expiry of 48 hours from time of posting, in the case of telex on the recording of the “answer back” code on the sender’s machine, and in the case of facsimile on completion of transmission by the sender. 16.3 Each of these terms and conditions and each paragraph hereof shall be construed as separate conditions; should any provision be found to be invalid or unenforceable or an unreasonable restriction of the Trader’s liability then such provision shall apply with such modification as may be necessary to make it valid and effective. 16.4 English Law shall govern construction and operation of the Contract and the Consumer agrees to submit to the exclusive jurisdiction of the English courts.

Consignment and Commission sales will attract a 5% – 10% commission fee based on the sale price achieved or invoiced and usually 10% on the first £50,000 and 5% thereafter.  The commission %  may be agreed before acceptance for sale of a vehicle whether verbal or in writing.

Vehicles placed with Phantom Motor Cars Ltd (PMC – The Company) for Consignment or Commission sale may be subject to corrective works which will be done entirely at the discretion of The Company to ensure the vehicle is of Merchantable Quality, Safety standards are met and to uphold the good name of the company. Any corrective works deemed necessary by The Company to facilitate a sale, are fully chargeable to the owner. These works may be of a mechanical, electrical or cosmetic nature and may include goods supplied (Parts) and labour, and will be charged at the companies’ usual rate.

Additional fees may be levied to cover storage, MOT’s and fuel, and are entirely at the discretion of The Company. This may include cleaning and all aspects of valeting.

If an owner places a vehicle with The Company for a Consignment or Commission sale, and then decides not to complete the sale, for whatever reason, the owner agrees to pay The Company any and all costs associated with the pursuance of the sale, to cover time, parts, labour, advertising and storage already put into the pursuance of the sale, at a fair and reasonable rate.

All charges and fees are subject to VAT at the current rate.

Power of Sale
The Company shall have the right, without giving any notice, to sell a Customer’s vehicle if any sums due for work done and materials supplied remain unpaid for three months after the Company’s account for said work and materials has been rendered to the Customers address given overleaf, and thereafter to satisfy and debt owed to the Company in respect of the vehicle, and the expenses of sale, out of the sale price of the vehicle.


By entering this website you agree to be bound by all of the Terms and Conditions as set out below. If you do not accept these Terms and Conditions of use please leave this website.

1. About us

Phantom Motor Cars Limited (“we”, “us”) is a company registered in England and Wales (Company Registration Number 5514596, VAT number: 572 7380 22).

2. Accuracy of information on this website and third-party websites

We attempt to keep all information on this website up-to-date. The product specifications contained in this website, however, are for information purposes only. As we continually enhance our products, alterations in our models or standard or optional equipment may occur. We reserve the right to change these product specifications at any time without notice.

We are not responsible for the content of any third party website.

3. No contract formation

As the content of this website is solely provided for general information purposes it is not intended to constitute an offer for the sale of any specific goods.

5. Safety advice

Any reference to the performance or speed of our vehicles on this website shall not constitute an encouragement to drive hazardously or to violate traffic laws. This website is not intended to be a substitute for the important safety information which is contained in the vehicle handbook provided with our vehicles.

6. Intellectual Property Rights – Copyright and Trademarks

All rights in the content of this website including copyrights, design rights, database rights, patents, inventions, know-how, source codes and any other intellectual property rights are owned by or are licensed to us. You are permitted to display these materials on a computer screen and to download and print a hard copy for using this as an information resource on us.

You undertake not to:
alter or remove any copyright, trademark or other proprietary notices;
replicate, download, relay, dispatch, distribute or publicise any text, illustration, chart, graphic, icon, logo, image, and the arrangement thereof, and any underlying source code and software, for any commercial or public purpose without our prior written consent or the respective copyright holder;
use this website to upload or distribute any material that contains viruses or the like or to do anything that may interfere with or disrupt this website or its services;
establish a link to this website from any other website, intranet or extranet site without our prior written consent.

7. Website reliability

Whilst we attempt to avoid any errors on this website, no guarantee can be made as to its uninterrupted and error-free usage. We reserve the right to suspend or withdraw the entire or any part of the website at any time without notice without incurring any liability.

8. Disclaimer of Warranties




9. Variation

We reserve the right to change these Terms and Conditions at any time without prior notice. The new version will be posted on the website and will take effect and govern all use of the website immediately upon posting.

10. Survival of Conditions

If any provision of these Terms and Conditions is or becomes illegal, invalid or otherwise unenforceable under the laws of any state or country, it shall be removed from these Terms and Conditions. The legality, validity and enforceability of any other provision under the law of that jurisdiction and the legality, validity and enforceability of that or any other provision under the law of that jurisdiction shall not be concerned or harmed.

11. Jurisdiction

These Terms and Conditions will be solely governed by and construed in accordance with the laws of England. The courts of England shall have exclusive jurisdiction to resolve any disputes relating to these Terms and Conditions.

12. How to contact us

If you require further information or have any comments or questions about this website or any aspect of our services please contact:

Registered Office Address

Phantom Motor Cars Ltd
Pankridge Street
GU10 5QT

Tel: +44 (0) 1252 850231
Fax: +44 (0) 1252 850516
Email: phantommotorcars@aol.com